Our 30-Day Return Policy
We want you to love your purchase. If you are not happy, you can return it within 30 days of the day you receive it.
What can be returned
- Items must be unworn, unused, and in the same condition you received them.
- Only regular-priced items can be refunded. Sale items cannot be refunded.
Items we cannot accept back
- Pettipants (Style# 0100-A)
- Custom-made garments
- Rush fees and customization fees
- Shoes that show any signs of wear
How to return an item
- Email us at Info@squareupfashions.com to ask for a return authorization. We will confirm your order was placed on SquareUpFashions.com.
- Pack the item and include a copy of our return authorization email.
- Mail the package by USPS, UPS, or FedEx to:
Square Up Fashions Returns Department
4143 Avenida De La Plata
Oceanside, CA 92056
Your refund
Once we receive and inspect your return, we will email you and process your refund within 5 business days, back to the credit card or PayPal account you used. We do not charge restocking fees. Original shipping charges are not refundable.
Return shipping
You pay the cost of shipping your return. For items over $75, we suggest a trackable service or shipping insurance, because we cannot guarantee we will receive your package.
Damaged, missing, or wrong items
If anything arrives damaged, missing, or incorrect, please email Info@squareupfashions.com within 7 days and we will make it right.
Questions? Call us at 760-631-0080.
